The Omnia Service Centre offers multi-channel customer and guidance services centrally through a one-stop-shop principle.
At the Service Centre, you can receive:
- Personal guidance
- Information and support for accessing education and services
- Information about study options
- Support for learning at work
- Information about student benefits
- IT help services
- Assistance with other study-related matters
There is also guidance for electronic services, learning material loan services, and appointment services available.
Omnia students are also served by the electronic student office, through which you can order various certificates and forms.
In the information package for new vocational students, you will find answers and instructions for the most common questions. The instructions are intended for both new and long-term students.
If you need to send confidential email to Omnia and do not have an email account provided by Omnia, you can send your message securely via smail.omnia.fi.
Contact us
Omnia Service Centre, Kirkkokatu - Contact Information
Opening hours
Service point
- Mon, Wed–Fri 10–14
- Tue 14–17.30
Telephone service: 09 2319 8360
- From August 5 to August 31, 2024: 10:00 AM - 3:00 PM
- From September 1 to September 30, 2024: 10:00 AM - 2:00 PM
Exceptional opening hours
- The Guidance and counseling services will serve from Monday, August 5, 2024, in the former library premises.
- During the period from July 31 to August 4, you can contact us via email at info@omnia.fi (opens in a new window, redirects to another website).
- Library services will open on Monday, August 12.