Description of the training
You will graduate as a waiter/waitress from the Further Vocational Qualification in Restaurant Customer Service. During the training, you will learn to describe, recommend, sell and serve restaurant food and beverage products. You will be able to serve customers in a spontaneous, friendly and responsible way and to act in accordance with the company’s business idea and service culture.
You will also be able to explain to customers the ingredients and preparation methods of the food dishes sold. You will be able to serve customers with special dietary requirements and to process payment instruments. You will learn to make sales accounts and operate profitably, as well as to use various working methods, appliances and equipment.
You will have the opportunity to study or complete practical training abroad. The themes of sustainable development will be an underlying theme of your studies and demonstrations. After completing the training, you can apply for further training at a university of applied sciences or a university. Omnia is also a good environment to plan business activities and increase entrepreneurial expertise.
Read more about the composition of the qualification (eperusteet.opintopolku.fi).
Details of the training
What skills do you need?
The training is intended for people who work in the catering industry in the customer service tasks of a bar or restaurant. The applicant must have completed core studies in the field or have work experience in restaurant customer service.
Omnia education focuses on refining one’s own skills, sparring with others and learning together. During your studies, you need a job or practical training position where you can complete work tasks connected to the education.
Duration of education
The duration of studies is individual. The average duration of studies is one year. The duration of studies is determined by the personal competence development plan (PCDP) and is influenced by, among other things, your previous studies, work experience and individual study needs.
Implementation
The training consists of inspiring training days, learning tasks, group and project work, independent work, instruction in small groups and on-the-job learning. The average number of training days is one per month. They support the completion of the qualification and provide new insights and ideas.
Application
Important information on how to apply
Student admission
Admission is based on the information in the application, so please fill out your application carefully.
There is no entrance examination.
Enquiries regarding application: haku@omnia.fi
Assessment of language proficiency
The language requirement for English is B1.
The applicants will be invited to the language test (English) by e-mail. The language test can be completed only at Omnia campuses in Espoo, Finland. Read more about the language requirements.
Terms of cancellation
If the student has accepted the study place and resigns within one month of the start of the studies, 50% of the student fee will be charged. The full tuition fee will be charged for later resignations. We reserve the right to make changes.
Cancellation of an apprenticeship is free of charge
Application
Espoon centre, evening studies
Additional info:
The language requirement is B1 for English. Applicants will be invited to language tests which can be completed only at Omnia campuses in Espoo, Finland. Please note that we do not offer online language tests. Applicants who have passed the language tests will be invited to guidance discussions.
Generally, only applicants residing in Finland can be admitted to Omnia's vocational education.
