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IT support services

Service

Omnia’s IT support services, or Helpdesk, will support you during your studies.

You can contact Helpdesk if you have any IT concerns, such as a non-functioning password, questions on the use of e-mail or issues related to the use of the Microsoft 365 environment. You can find instructions and tips on the Helpdesk website.

it.omnia.fi
IT-instructions to support your study in Finnish (it.omnia.fi) User regulations of the information network and systems

IT-Helpdesk - Contact Information

Visiting address: Kirkkokatu 16 A, room AP.23a (Pumbala), Espoo 02070
Telephone: 040 022 3112
Additional information:

Support Requests and Inquiries

Support Request Form

Service points

  • Kirkkokatu 16 A, tila AP.23a (Pumbala), 02070 ESPOO
  • Itätuulenpiha 1, tila 109, 02100 ESPOO
  • Upseerinkatu 11, tila C215, 02600 ESPOO 

Opening hours

Service point and emergency number:

  • Mon. 8.00–11.30 ja 12.00–16.00
  • Tues. 8.30–11.30 ja 12.30–16.00
  • Wed. 8.00–11.30 ja 12.30–16.00
  • Thurs. 8.00–11.30 ja 12.30–16.00
  • Fri. 8.00–11.30 ja 12.30–15.00

Exceptional Opening Hours

  • All IT support service points will be open on April 28, 2025, from 8:00 to 11:30 and from 12:00 to 15:00.
  • All IT support service points will be open on April 30, 2025, from 8:00 to 11:30 and from 12:30 to 14:00.
  • IT support service point at Upseerinkatu and Kirkkokatu will be open on May 2, 2025, from 8:00 to 11:30 and from 12:30 to 14:00.
  • IT support service point in Tapiola will be closed on May 2, 2025.